Digital marketing industry case study library

You can do this online through our online submission form or by email. If you'd like to submit examples of your work then email them into CaseStudies@DigitalTrainingAcademy.com and after an initial review we'll be in touch if we feel they can be used to support learning goals.

There is also an online submission tool, here: http://www.digitaltrainingacademy.com/submit. By sending us a case study you agree we can use it in training, conference speeches, book chapters and reports and other media. You need to be confident you have the necessary rights and permissions from partners or clients to be able to do this. Case studies cannot be restricted to one particular course so we can only accept material which can be used in any aspect of our training. However, if youd like us to withdraw a case study at any point, then we can do this within two weeks.

Brown Ale brand Newcastle in the USA couldn’t afford to advertise in the 2014 Super Bowl and even if they did have the budget, an exclusive deal with Anheuser-Busch InBev would have prevented them from securing any airtime during the big game anyway. As creating a TV commercial was out of the question, Newcastle ran a marketing campaign around the TV commercial they would have made – “If we made it.” The brewer punched above its weight with the campaign generating a greater buzz than the richer and legitimate sponsors of the game.

Continue reading "Fake marketing case study: The most epic Super Bowl commercial that Newcastle Ale didn’t make" »

Chinese fashion brand Me&City used Tencent Street View to show off its latest clothing lines, as part of a new social media campaign using the hashtag #FashionStreetView. This case study shows how, with zero media investment and minimal paid media, the brand managed to sell out its product line in a fortnight.

Continue reading " Street View turns into catwalk with #FashionStreetView" »

TD Canada Trust created the country's most successful YouTube ad of 2014. As a result, it increased brand affinity and touched customers at home and abroad with a heartfelt campaign that is the envy of brand managers globally. What is the secret to the #TDThanksYou campaign success? This case study looks at how the bank won over customers by offering authenticity and genuine choice through a strong paid, owned and earned media strategy.

Continue reading "Finance case study: #TDThanksYou becomes Canada's biggest YouTube ad " »

With a presence in 75 countries and nearly 200,000 employees worldwide, BNP Paribas is a major bank in the euro zone and the fourth largest bank in the world.This case study looks at how the bank used a multi-channel approach with a dedicated banking app that boosted its customer ratings by 60%.

Continue reading "Mobile CRM case study: How Paribas used push notifications to boost mobile presence " »

As social media continues to grow as one of the main platforms brands use to interact with consumers, real time and reactive marketing have become a way for brands to capitalise on current affairs and trends to spread their message.

Her Royal Highness The Duchess of Cambridge was safely delivered of a daughter at 8.34am.

— Kensington Palace (@KensingtonRoyal) May 2, 2015

Continue reading "Reactive marketing case study: How brands welcomed Princess Charlotte" »

In Norway, Toyota Hybrid drivers are the most satisfied car owners. Toyota decided to capitalise on this and let hybrid owners’ help with marketing and recruit new buyers.

Continue reading "Facebook marketing case study: Toyota gets satisfied hybrid car owners to do the selling for them" »

Women’s magazine Femina India used Facebook as a platform to create India’s first crowd-sourced magazine issue giving women the opportunity to express themselves.

Continue reading "Facebook case study: Femina lets women of India write for magazine via social media" »

Ford and its agency, Team Detroit, launched the Customizer in 2011 and generated more than a million personalized vehicles. A year later, they moved beyond the microsite and into the full capabilities of the Facebook platform. This campaign is a prime example of a brand leveraging Facebook to its fullest potential.

Mustang Customizer 2013 from Michigan Motion Buds on Vimeo.

Continue reading "Ford lets Facebook fans customise Mustang " »

In 2014, Nigeria’s largest shopping website, Konga worked with agency 7thingsmedia to grow their business through innovative mobile, display, paid and organic search campaigns. This case study looks at how the firm enjoyed a huge revenue boost.

Continue reading "Nigeria case study: Shopping giant Konga boosts sales with mobile and SEO drive" »

To mark Valentine’s Day, Savanna Beer turned to Facebook to let fans hire ‘Savanagram’ personal messages for their loved ones. The campaign grew the beer brands social media base and reached over 20 million people.

Continue reading "South Africa case study: Savanna Beer reaches 20m people with Facebook-centric campaign" »

A London poster ad featuring a bikini-clad model next to the words "Are you beach body ready?" has sparked a social media backlash. But it also made Protein World, the company behind the campaign, around £1m in sales within just four days. This case study looks at the one of the most controversial ads on the year and asks whether there really is no such thing as bad publicity…

Continue reading "Beach Body wars: Controversial posters spark social media backlash" »

Oreo noticed that in the Netherlands its American cookies were popular with millennials. In order to capitalise on this and engage with its fans, Oreo launched a campaign on Twitter giving millennials tips on how Oreos can hack recipes to make them better.

Continue reading "Netherlands case study: Oreo ‘snack hacks’ wins over millennials on Twitter" »

To make its brand accessible to a wider audience at New York Fashion Week (#NYFW) Tommy Hilfiger used Twitter to enable everyone to view the Spring / Summer 2015 runway show through a new lens. The innovative social media campaign made the show more accessible and increased engagement with a wider audience.

We’ve saved a front row seat for you at #NYFW. Click below to watch the #TommySpring15 show LIVE! http://t.co/AYxcnxwzPt

— Tommy Hilfiger (@TommyHilfiger) September 8, 2014

Continue reading "Twitter case study: Tommy Hilfiger hashtag takes fashion show global " »

As Italian hosiery brand Golden lady launched a new range of tights, the brand was keen to run a high-impact campaign across Italy to raise brand awareness, encourage engagement and expand its social media reach.

Continue reading "Twitter case study: Golden Lady links TV to social to amplify message" »

Expedia created online travel. But intense competition and the rise of price-comparison sites were leading to a decline in value, profitability and loyalty as more and more people turned to search engines to find ‘cheap holidays.’ In order to reposition itself in the market, Expedia created an ad campaign that focused on human nature and reminded people that travel is a valuable investment rather than a cost to be minimised.

Continue reading "Creative marketing case study: Expedia ‘Travel Yourself Interesting’ shows value of expensive holidays" »

Everyone has Facebook friends that we barely know in real life- but can a real cup of coffee bring us closer together? Nestle challenged a Facebook user with 1,200 Facebook friends to meet as many of them as possible over a two-month period- surprising them with two cups of coffee and film their reactions and conversations. This case study looks at how the coffee brand got 8 million views with a unique social experiment that put the brand at the heart of the story.

Nescafe Really Friends 2min from Charlotte Buisson on Vimeo.

Continue reading "Facebook case study: Nescafe shows social power of a coffee with global experiment" »

Last month, Instagram launched a new ‘Carousel’ ad format that let brands post a rotating number of images to boost the story-telling element of their campaigns. A month on, we look at 5 brands that have made use of the new feature, including L’Oreal, Banana Republic and Samsung.

Continue reading "The five best Instagram Carousel ads (so far)" »

How can marketers go beyond engagements and ensure social media fans go on to make a purchase? This case study looks at 5 companies that used Twitter to convert consumers.

Continue reading "5 examples of how Twitter marketing can turn browsers into buyers" »

Marketing entails more than just reaching the right person at the right time. Google and YouTube data looking at messages about diversity and equality for the LGBT community highlights some interesting results for Burger King and Honey Maid in the US.

Continue reading "Social issues case study: How brands are taking a stance (and winning fans) with LGBT advertising " »

Carling is the latest brand to push hard into the CRM space with an aggressive database building campaign, offering holidays for an upcoming bank holiday weekend in the UK. The campaign aimed to increase the drinks brand’s database of opted-in valid customers, al;ongside building brand equity, associating Carling with holiday weekends and giving people great experiences. This case study looks at how the ambitious campaign attracted much attention- but not always for the right reasons.

Continue reading "CRM case study: Carling promises ‘Brighton or Barbados’ holidays to build customer database" »

How do you stop a YouTube viewer from skipping your ad after 5 seconds? When all else fails, how about a little reverse psychology? This original and engaging ad from Android pokes fun at the whole skippable ad culture with an amusing animation that has proved a hit on YouTube in its own right. See why it’s our video viral of the week below…

Continue reading "YouTube case study: Android encourages viewers to skip ad (and gets people to watch whole 7 minutes)" »

To celebrate the fifth anniversary of skippable TrueView video ads, YouTube has taken a stroll down memory lane to recall some of the most iconic moments from advertisers on the video sharing platform.

Continue reading "From Old Spice to First Kiss: Iconic ads moments on YouTube" »

To win over youngsters in Argentina, mobile network Movistar created a social media sitcom. This case study looks at how the brand made smart use of the Facebook platform to get 6.5 million views- and demand for a second season.

Continue reading "Argentina social content case study: Movistar wins over youngsters with Facebook sitcom" »

Back in April 2012, AirAsia celebrated the launch into its most-anticipated Australian hub, Sydney. With little consumer awareness in this brand new and fiercely competitive market, they wanted to create a campaign that would develop brand awareness. This case study looks at how the airline brand created a Facebook competition that lets one lucky Facebook fan commandeer their very own AirAsia plane, growing its fan base 30% and generating a PR value of $1,627,593 in the process.

Continue reading "Social gaming case study: AirAsia ‘Friendsy’ competition lets Facebook friends share private plane" »

To boost its presence in Brazil, Netflix created a new award for the local market, using Facebook as its platform to amplify the campaign. This case study looks at how the video streaming firm generated social media buzz with a strong local campaign.

Continue reading "Brazil social media case study: Netflix creates local movie awards" »